Have your TV model ready
Find the model in your TV’s support or About This TV screen, or on its label. The model and software version help support check whether a suitable player is available.
4 YEARS SERVING THE UK MARKET
Try it on the screen you already own.
Find out whether ZivoPlay suits your Samsung television before subscribing. Check your TV’s app options, request a free 24-hour trial and test playback with your own remote and broadband.
Request my Samsung Smart TV trial ↗£0 · 24 hours · No automatic subscription
01 / CHECK YOUR SCREEN
A Samsung television and a Samsung Galaxy phone need different instructions. This trial page is for Smart TVs, including compatible Tizen models.
Find the model in your TV’s support or About This TV screen, or on its label. The model and software version help support check whether a suitable player is available.
Open Home, then Apps, and search for the player confirmed for your model. Availability varies by TV generation and region. An Android APK cannot be installed as a Tizen TV app.
Some TV players require their own paid licence after an app trial. That fee is separate from ZivoPlay viewing access. Check the app’s licence screen before paying for either service.
02 / FROM REQUEST TO REMOTE
Request the trial through WhatsApp or email. Add the television model and installed player, if any, so our team can help confirm the connection method.
Some players accept M3U or Xtream Codes directly on the TV. Others display a device ID and key for setup on their publisher’s website. Use the official address shown by your installed app.
After saving your chosen connection, reload the player and try several channels. Check your remote, sound and channel guide during the agreed trial period.
Already have your access details? Follow the numbered instructions and choose M3U or Xtream Codes in our setup guide.
03 / WATCH BEFORE YOU DECIDE
If the app uses a device-management website, make sure the ID matches the one displayed on this television. Refresh the TV player after saving the playlist.
An “app trial expired” message may refer to the player rather than ZivoPlay. Check both separately instead of purchasing another viewing plan to solve a licence issue.
Try moving through channel groups, adjusting the sound and saving favourites. Check any programme-guide features you use; availability depends on the app and source.
Ask for the current channel list before testing. Content, picture quality and app features vary. Use our full trial checklist →
ZivoPlay trial access costs £0. Your internet or mobile data costs still apply, and a third-party player can charge its own fee. Opening the request popup does not start the trial; confirm the start and expiry with our team.
You choose whether to subscribe. Compare the package price and access period before ordering. Fixed-term packages do not renew automatically.
Compare UK packages and prices ↗Refunds & cancellation ↗A FEW USEFUL ANSWERS
Yes. Request ZivoPlay’s free 24-hour trial and share your Samsung TV model. Check that a compatible player is available before arranging access. The TV player and its licence are separate from the viewing trial.
Not if your Samsung television has a suitable supported player. If no compatible app is available for your model, ask support about another supported device before purchasing extra hardware.
Not necessarily. ZivoPlay’s trial costs £0, but the third-party player may charge a separate licence fee. Check its publisher and terms in the app. Paying for the app does not buy or renew your ZivoPlay subscription.
ZivoPlay provides both. Use either supported option in the TV app or its official management page. M3U uses one complete playlist URL; Xtream Codes uses the server URL, username and password in separate fields.
Send support the TV model, software version and app name. App availability differs across models and regions. Do not install an Android APK or change the TV’s region at random to follow an unrelated tutorial.
YOUR SCREEN. YOUR DECISION.
Send your device details and let’s arrange your free 24-hour trial.
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